Diagnostic Service

Gravity Scan

A three-week diagnostic that maps where your enterprise marketing investment is building durable value - and where it is not. Before the platform decision becomes irreversible.

3 weeks delivery
Request the Gravity Scan

Three situations where the Gravity Scan is most immediately useful

Before a major platform decision

A migration, contract renewal, or platform consolidation is approaching and the current stack clarity is insufficient to make the decision with confidence.

When an AI mandate has arrived

Leadership has set an AI strategy mandate but the foundation readiness - data quality, identity governance, orchestration architecture - has not been independently assessed.

Before an M&A event or spin-off

The organisation is separating from a parent stack, integrating an acquisition, or preparing for IPO - and needs an honest architecture baseline on a defined timeline.

Most enterprise organisations are investing heavily in AI-driven marketing capabilities. But the foundation that AI actually requires - governed data, identity resolution, orchestrated context - is frequently underdeveloped. The result is investment at the top of the stack while value leaks at the bottom. The Gravity Scan maps exactly where the misalignment sits, before a platform decision becomes irreversible.

Five structured deliverables. Three weeks. One fixed price.

28Assessment areas
3Layers covered
€7,500Fixed fee
3Weeks delivery
Step 01

Intake questionnaire

Completed before the engagement begins. 30-45 minutes. Maps the current stack, identifies the critical decision context, and surfaces the key questions to address in the interviews.

Step 02

Structured interviews

Commercial track (CMO or equivalent, 75 minutes) and technical track (Marketing Ops or IT architecture, 75 minutes). Each follows a defined interview guide across all three Value Gravity™ layers.

Step 03

28-area assessment

Scored 1-5 against defined maturity criteria across the Commercial Foundation, Context Orchestration, and AI Capability layers. Every score is backed by evidence from the interviews and intake.

Step 04

Gravity Assessment report

8-12 pages. Maps the current state across all three layers, identifies misalignment patterns, presents maturity scores with strategic implications, and recommends what to address in what sequence.

Step 05

Findings presentation

60 minutes with senior stakeholders. The report belongs to the client. No obligation to proceed to further work. The findings are useful regardless of what the organisation chooses to do next.

What is not included

Implementation or vendor selection

The Gravity Scan is a diagnostic. It tells you what the situation is and what to address in what order. It does not commit you to a particular platform, partner, or programme of work.

The assessment maps your stack across three layers. Value concentrates at the bottom.

Layer 03
AI Capability
Copilots · Agents · Generative AI · Attribution · Predictive analytics
Highest innovation velocity
Layer 02
Context Orchestration
Journey design · Campaign execution · ABM · Lead management · Integration logic
Layer 01
Commercial Foundation
CRM · CDP · Identity · Data governance · Consent · Integration fabric
Where value concentrates

AI capability is abundant and getting cheaper. Enterprise context - governed, orchestrated, auditable - is where differentiation concentrates. The Gravity Scan tells you which layer you are actually building on.

Six situations where the Gravity Scan is most immediately useful

Platform decision

A migration, contract renewal, or platform consolidation decision is in the next 6-12 months and the current stack clarity is insufficient to make it with confidence.

AI mandate

Leadership has set an AI strategy mandate but the stack readiness - data quality, identity governance, orchestration architecture - has not been independently assessed.

M&A or spin-off

The organisation is separating from a parent stack, integrating an acquisition, or preparing for IPO - and needs architecture clarity on a defined timeline.

New CMO or CIO onboarding

An incoming leader needs an independent view of what they have inherited - not filtered through the team that built it or the vendors that sold it.

Post-audit questions

An internal review or vendor audit raised questions that the implementation partner cannot answer independently, because they have a commercial stake in the outcome.

Operating model redesign

The marketing operating model is being redesigned and the technology architecture needs to be understood before the team structure and governance model can be set.

Arjen Segers, Value Gravity™ / IDADAY International Services

Harvard Innovation Strategy Program Certificate in Innovation Strategy: Tools and Frameworks for Business. Harvard John A. Paulson School of Engineering and Applied Sciences. Issued March 2026.
Adobe Certified Master - Marketo Engage Architect One of fewer than a dozen in Europe. The recommendations in this engagement are grounded in architecture-level expertise, not vendor-influenced opinion.
Adobe Marketo User Group Benelux Leader, 2018-present Eight years organising and leading the Benelux Marketo community - with direct insight into how enterprise organisations make platform decisions and where they go wrong.
International speaker: Adobe and Salesforce events Regular speaker and participant at major enterprise MarTech events in Amsterdam, London, Paris, San Francisco, and Boston. Active visibility into how the enterprise platform market is moving — from the inside.
15+ years enterprise marketing transformation Global implementations spanning 150 countries, from proof of concept to hypercare. Full lifecycle: architecture, governance, integration, activation - across manufacturing, financial services, and professional services.

The Gravity Scan is delivered personally by Arjen Segers. No subcontractors at this tier.

Ready to see where your stack is actually heading?

Fixed scope. Fixed price. Findings presented in three weeks. The report belongs to you.

Request the Gravity Scan Learn about Value Gravity™